Please review our most frequently questions. Our goal is to provide you with our best service and furnished apartments. Our clients come first. Call us today and let’s discuss your plans and any additional questions you may have.
Since 2009, we have offered furnished accommodations in the Montreal region for over 15 years, providing exceptional service throughout more than 1,000,000 guest nights! Feel free to reach out to us today at 800-251-0702. Our team collectively possesses over 100 years of experience in hospitality.
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Do you offer furnished or unfurnished apartments?
We offer exclusive luxury executive apartments, which means that our apartments are fully furnished and equipped. The apartments are “ready-to-move-in.”
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What is the minimum length of stay?
The minimum length of stay is 31 nights.
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What is the maximum length of stay?
There is no maximum.
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Do you offer discounts for longer-term stays?
In some cases, we can offer discounts on long term leases.
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If I need to extend my stay, how long in advance should I let you know?
By giving 1-month notice, our guests have the priority for extending their stay.
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Do I need to bring my linens and towels?
Our apartments are fully-equipped, which includes linens, towels, all that you need for cooking, cleaning, and ironing. You bring your personal belongings.
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Are you asking for a security deposit?
Yes, we ask for a security deposit.
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How do I get back my security deposit back?
After the final inspection, if the apartment requires no repairs or items replacements, we reimburse the security by electronic transfer of funds.
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Are all the rates in Canadian currency?
Yes, they are.
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Do you accept animals?
Some of our apartments are pet-friendly but always subject to our approval. We require information such as the type of animal, breed, age, weight, and a photo of your animal to give our consent.
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Is there a pet-fee if my pet is approved?
Yes, the pet-fee is $300.
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Do your apartments come with an indoor parking space?
Indoor parking spaces are optional. The rent for the indoor parking space is not included in the apartment rent.
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What is the rent for an indoor parking space?
The price range for indoor parking spaces varies from $250-$400 per month, depending on the location of the building.
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Are there any special or additional fees or taxes?
There is an exit fee applied to cover the cost of the final cleaning. In the province of Quebec, there are no taxes applicable on monthly stays.
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Are utilities included in the price?
Yes, utilities are always included in the price.
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Is Internet provided?
Yes High speed Internet is provided
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Is there wireless service?
Yes, there is wireless service offered in all of our suites.
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Is there a usage limit on the Internet?
There is no usage limit on the Internet.
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Is cleaning service available?
Our meticulous cleaning team can take care of your apartment.
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What payment is due when I make the reservation?
The first-month rent, the exit fee, and the security deposit are payable at the moment of the reservation.
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Can I pay with my credit card?
Yes, it is possible to pay with your credit card, but a transaction fee of 3% is applicable with this mode of payment.
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If I do not want to pay with my credit card, what form of payment is available?
Electronic forms of payment are easy and at a low cost. For our international guests, we recommend TransferWise to minimize the transaction fee and benefit from advantageous exchange rates. For our Canadian guests, we recommend Interac eTransfer or wire transfer. Both links can be found on our Rates, Terms & Conditions page.
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If I want to pay cash at check-in, is it possible?
Unfortunately, we do not accept payment in cash.
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Will I have a mailbox?
You will have access to the mailbox associated with your apartment.
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What time is check-in?
Check-in must be from 4pm.
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What is the check-in procedure?
We highly prefer the meet & greet then provide the “lockbox” combination in welcoming our guests. We will show you the building amenities, give you all the information regarding the apartment (WIFI, appliances, thermostats, TV...) and explain where you can find the closest grocery store, drugstore, metro stations, and how to get to your office. It eases so much the adaptation to your new environment.
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What time is checkout?
Checkout time is 11 AM. For late checkout, you must contact us. We always try to find a satisfying solution.
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Can you bill my employer?
Yes, we can bill your employer.
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Do you have smoking units?
No. It is forbidden to smoke in our units. For some of them, there is a balcony where it is possible to smoke cigarettes.
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What areas are your suites offered in?
We offer our suites/apartments in Montreal downtown Montreal, Old Montreal and Griffintown.
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What type of clients do you serve?
We primarily serve executives/business people, consulting advisors under contract for a few months — traveling with or without their families. We also work with employees relocating to Montreal, as well as local people who need temporary accommodations for a variety of reasons.
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What is corporate housing?
Corporate housing refers to fully equipped & furnished apartments, centrally located, which is an ideal place to stay for business people who are looking for comfort and quality of life. It is an excellent alternative to extended hotel stays.
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Why chose GESTHAB?
By choosing GESTHAB, you get: Access to a wide variety of comfortable, clean and luxury accommodations. Smooth move-in thanks to our “Meet and Greet” process to welcome you. Very best service all along the way. Immediate assistance 7 days a week. And our unique attention to details that make life better. Check out the many testimonials we have on our site on the Reviews & Testimonials page. You can also go to our google reviews - search "gesthab canada."